Refund policy

Our products are custom made for each order and cannot be returned and no refunds are possible.

All sales are final.

Return, Refund & Anti-Fraud/Theft Policies: Addendum

Chargeback Recovery Service

As part of our return, refund, and anti-fraud/theft policies, we retain the services of ChargeBackBoss.com to handle chargeback recovery. Our merchant ID with them (cmwnative)

Before Requesting a Chargeback

In the rare event that you receive a product and encounter an issue, we kindly ask that you contact us promptly to comply with our return policies before considering a credit card chargeback. Our goal is to resolve any concerns fairly and efficiently.

Chargeback Fraud & Theft Policy

If a sale from our store is charged back on your card and:

• The product is not returned, or
• The product is not returnable due to use, damage, or violation of our return policies (e.g., final sale, custom-made items, or other non-returnable products)

This may qualify as chargeback fraud and theft.

Complaints to Authorities & Collection Actions

In such cases, ChargeBackBoss.com may act on our behalf and may take the following actions:

• Review information about you and the chargeback issue that we may share with them. 
• Conduct Formal debt collection proceedings
• Filing theft and fraud complaints at local, state, and federal levels
• Debt collection reporting against individuals committing chargeback fraud and theft
• Other measures within the law that they see fit to achieve recovery of our product and funds as the case may apply.

Ensuring Smooth Transactions

To maintain a seamless shopping experience and our continued support, please adhere to our site policies and return guidelines. We appreciate your cooperation in ensuring fair transactions for all customers.